Select Communication Complaints and start the service | Click on E-Services that appears at the top of the main page |
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This service enables receiving and processing reports on deviations to the telecommunications system | An e-service provided by the Communications and Information Technology Commission CITC , wich enables telecommunication services subscribers to submit complaints, to settle disputes between subscribers and service providers |
Fill out the complaint form that appears in front of you | Verify the outcome of the complaint s handling, and escalate it to the CITC |
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Reference number of the claim filed to the service provider | The complaint will be processed, and you will be informed |
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