the looby agent ring my doorbell without me asking for the services and after one ring he opened the room with his master key again very disappointing we sent 2 pics for pressing one dress came back with spots was brand new The hotel is nice but the service team needs intensive training in general | |
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Dear Valuable Guest, First of all, we need to thank you for the amazing review that makes us promises to do more | Haythem, We need to express our apology for your experience, Kindly note that your comment is considered and is very important for us to improve and place our hotel in a place where our guests are proud of the stay and make it a part of their life story |
I stayed in the hotel for 2 nights, the check-in took around 45 mint to 1 hour to finalize the check-in process lake of training no one respected the DND automated signed.
24We are also so delighted that your stay with us was up to your expectations | |
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