| The complaint shall be lodged through different access channels | Complaint processing procedures will not be completed if information is incomplete |
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| The topic of the complaint or the report shall not be based on an existing or previously dismissed report;• This service allows for lodging a complaint or report by individuals, institutions, organizations and others on violations, discrimination, inequality, or other human rights issues | Violation occurrence time shall not exceed twelve months or it shall be a continuous case |
Violation occurrence time shall not exceed twelve months or it shall be a continuous case.
| The topic of the complaint or report should be the violation of the human right | The complaint information and details must be fully and accurately entered |
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| The complaint information and details must be fully and accurately entered | The complaint shall be lodged through different access channels |
All personal information fields name, identity card for citizens and iqama for residents, and national address, etc.
3| The complaint shall be transferred to the competent researcher in order to be studied and evaluated | All personal information fields name, identity card for citizens and iqama for residents, and national address, etc |
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| The appropriate procedure shall be taken | The complainant shall be informed of the outcome of the complaint |
The application shall be sent and the complaint number sent in a text message shall be received in order for the applicant to follow up the application status.
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